Miss Mayfly® Manufacturer Warranty
This warranty applies to Miss Mayfly® wading gear, including waders and boots. Other apparel and fishing products are covered under our standard return and product warranty policies.
12-MONTH LIMITED MANUFACTURER WARRANTY
Miss Mayfly® wading gear is covered against manufacturing defects for 12 months from the date of delivery.
Confirmed manufacturing defects will be repaired or replaced. Miss Mayfly® covers applicable shipping when a manufacturing defect is confirmed.
Proof of purchase is required for products purchased through an authorized third-party seller.
6-MONTH TOUGH GUARANTEE
For the first 6 months from the date of delivery, the Tough Guarantee provides no-fee repairs for qualifying damage resulting from normal use.
REPAIRS AFTER 6 MONTHS
Minor damage resulting from use may be repairable for a $20–$40 repair fee.
Some damage may not be repairable.
Between 6 and 12 months, a prorated discount toward a replacement product may be offered when repair is not appropriate. Contact Miss Mayfly® for evaluation.
WARRANTY EXCLUSIONS
Coverage does not include:
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Damage outside normal use
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Damage caused by improper care
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Products purchased used or second-hand
Final Sale Wading Gear
Final Sale items retain their 1-Year Manufacturer's Warranty and 6-Month Tough Guarantee from the date of delivery.
Covered repairs are honored. If an item cannot be repaired or replaced, prorated store credit toward new gear will be issued, subject to applicable warranty requirements and policies.
HOW TO SUBMIT A WARRANTY OR REPAIR REQUEST
To initiate a warranty or repair request, use the Warranty/Repair option through our return portal.
You may also use our Contact Us form or email hello@missmayfly.com to discuss a warranty or repair issue before submitting a claim.
Photos or other evidence of the defect or damage may be required before the product is returned.
NORMAL USE DEFINITION
Normal use includes fishing and wading activities and reasonable walking through outdoor terrain to access the water.
Wading gear is naturally exposed to water, rocks, vegetation, and other outdoor elements. Proper use and care are required to maintain performance and durability.
View Wader & Boot Care Instructions
REPAIR CLEANING REQUIREMENTS
Waders submitted for inspection or repair must be clean and thoroughly dry.
Dirty or contaminated waders may be rejected and returned for cleaning.
If cleaning is required before inspection or repair, a $50 cleaning fee may be charged, or the product may be returned at the customer’s expense, regardless of warranty status.
WARRANTY & REPAIR SHIPPING — U.S.
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0–6 Months
Miss Mayfly® covers return and outgoing shipping for qualifying warranty or Tough Guarantee claims when the provided shipping label is used. -
6 Months & Beyond
Customer is responsible for applicable return and outgoing shipping costs. -
Independently purchased shipping labels are non-refundable.
INTERNATIONAL WARRANTY & REPAIR SHIPPING
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0–6 Months
Customer is responsible for return shipping to Miss Mayfly®. Miss Mayfly® covers outgoing shipping for qualifying claims. -
6 Months & Beyond
Customer is responsible for applicable return and outgoing shipping costs. -
International customers should contact Miss Mayfly® before shipping a product for warranty evaluation or repair.
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Warranty, repair, customs, and duty requirements vary by country and are the customer’s responsibility to verify.
RETURNING WARRANTY & REPAIR PRODUCTS TO THE U.S.
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HS 9802.00.40 — warranty repairs or alterations
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HS 9802.00.50 — non-warranty repairs or alterations
