Warranty & Repair Policy

1) Miss Mayfly® Manufacturer Warranty

Miss Mayfly® Chest Waders, Wading Pants & Boots

1a. 12 Month Limited Manufacturer Warranty: Miss Mayfly® wading gear is guaranteed against factory defects for 12 months from the shipment date. Defective products will be repaired or replaced. Proof of purchase or warranty registration is required.

1b. 6-Month “Miss Mayfly® Tough” Guarantee: Miss Mayfly® offers no-fee repairs within 6 months from the ship date for minor use-caused damage occurring from normal use.

1c. Repairs, 6 Months & Beyond: Minor use-caused damages may be repaired for a minimal fee. An estimate will be provided for approval.

Exclusions (1a-1c):

Damage outside normal use (fishing and wading activities).
Damage from improper care (cleaning or storage).
Items purchased used or second-hand.

Exceptions (1a-1c): Some damage may be unrepairable. Depending on the purchase date, a pro-rated discount towards a new product may be offered. Please contact us to inquire.

How to Initiate a Warranty or Repair Request: Within 30 days: Choose: Initiate Warranty or Repair Return through the Help Center Dashboard. Beyond 30 days: Choose: "Submit a Warranty or Repair Help Ticket".

*Customers must provide evidence/photo of the defect or damage.

Use Definition

Fishing and Wading Activity: In the context of wader use, fishing and wading activities refer to the actions and movements involved in fishing while standing or walking in water, which may include short walking distances through wilderness terrain to gain access to water.

These activities typically involve exposure to water, rocks, and other natural elements, which can impact the wear and tear on waders. Proper use and care are essential to maintain the durability and functionality of wading gear.

Repair Cleaning Requirements

Any wader submitted for inspection and repair must be clean and thoroughly dried; The repair center cannot repair a dirty wader. The center has the right to reject the repair if the wader is dirty and, in this case, it will be sent back to you for cleaning. Dirty waders are a biohazard to employees who handle them since they contain human body oils and sweat and can grow microorganisms, fungus and bacteria. If the repair center deems it appropriate and necessary to clean the wader in part or in full, a $40-$60 cleaning fee will be charged, payable by the consumer, regardless of warranty status.

To learn more about proper use and care, see our blog: Wading Gear Care.

Warranty & Repair Shipping Policy

1d. 12 Month Limited Warranty: Miss Mayfly® provides a shipping label for items with suspected factory defects within 6 months of the ship date. Complimentary shipping requires using the label provided by Miss Mayfly®; independently paid shipping fees are non-refundable.

1e. Repairs, 6 Months & Beyond: Customers cover return shipping for use-caused repairs. Miss Mayfly® covers outgoing shipping.

1f. International Orders: International customers are responsible for all shipping, duties, taxes, and fees for purchases, returns, exchanges, and warranty replacements. Warranty and repair laws vary by country; customers should check with their local agencies.

HS Code: For repaired items returned to the U.S., use HS code 9802.001. Specifically, 9802.00.40 for warranty repairs or alterations, and 9802.00.50 for non-warranty shipments.

To view any applicable warranty details for other Miss Mayfly® products, see the warranty section under product listing.