Shipping policy
Holiday Return Extension
Orders placed after October 15, 2026 and before December 15, 2027 will be granted a return window extension, allowing gift recipients to exchange or return purchases up until January 15, 2027.
RETURN & EXCHANGE COVERAGE
Customers who purchase Free Unlimited Returns at checkout receive return and exchange shipping benefits during the 30-day return window.
Customers who do not purchase coverage are responsible for applicable return and exchange shipping costs.
After 30 days, Defective products, warranty claims, and repairs are governed by the applicable Miss Mayfly® Warranty or Product Guarantee.
International orders are not eligible for Return & Exchange Coverage.
ORDER CANCELLATION
To request an order cancellation or correct a shipping error, contact Miss Mayfly® as soon as possible.
Orders are processed quickly, and cancellation cannot be guaranteed once fulfillment has begun.
Customer service is closed on holidays, weekends, and weekdays after 5 PM EST.
DOMESTIC SHIPPING
Orders are fulfilled from Missouri, Monday–Friday.
Same-day fulfillment cutoff is 12 PM EST. Orders placed after 12 PM Friday will ship the following business day. Fulfillment is closed on weekends and holidays.
Carrier delivery times are estimates and are not guaranteed. Miss Mayfly® is not responsible for carrier delays and does not refund shipping charges due to carrier delays.
CONTINENTAL UNITED STATES
| Shipping Service | Estimated Delivery | Price |
|---|---|---|
| USPS Economy Shipping | 5–10 Days | $9.95 |
| USPS Priority / UPS Ground Shipping | 3–5 Days | $14.95 |
| Other Carriers & Services Offered | Varies | Calculated at Checkout |
ALASKA, HAWAII & U.S. PACIFIC REGIONS
| Shipping Service | Estimated Delivery | Price |
|---|---|---|
| USPS & UPS Standard Shipping | 5–12 Days | Calculated at Checkout |
| Other Carriers & Services Offered | Varies | Calculated at Checkout |
TRACKING & DELIVERY
Tracking information is emailed after shipment and may also be accessed through your Miss Mayfly® customer account.
If tracking has stopped and a package has not arrived within 10 days of carrier acceptance, contact Miss Mayfly® so a carrier claim can be filed. If the package is confirmed lost in transit, Miss Mayfly® will replace the product.
Packages confirmed as delivered by the carrier are considered delivered. Miss Mayfly® does not replace packages that are subsequently lost or stolen.
INTERNATIONAL SHIPPING
International shipping rates and available services are calculated at checkout. Available carriers may include UPS, USPS, and DHL.
International orders are eligible for return but not exchange. Return & Exchange Coverage is not available for international orders.
International customers are responsible for applicable return shipping costs, duties, taxes, customs fees, and other return-related charges unless otherwise provided under an applicable Miss Mayfly® Warranty or Product Guarantee.
Duties and taxes are managed through Shopify Managed Markets and calculated as applicable at checkout.
International delivery times are carrier estimates and are not guaranteed. Allow additional time for possible carrier or customs delays.
European customers may also benefit from ordering through our European distributor, Nordic Fly-Fishing Distribution.