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SHIPPING FAQ

View full shipping policy

Yes! Orders placed October 15–December 15 may be returned or exchanged through January 15.

Final Sale exclusions apply. Gift cards are generally nonreturnable.

Orders ship the next business day, Monday–Friday, from Missouri. We are closed weekends and holidays.

Standard domestic delivery takes 3–5 business days. International delivery typically takes 7–14 business days.

Yes! Express shipping options are available at checkout.

Orders ship from Missouri the next business day, Monday–Friday, before 12 PM ET. We do not ship on weekends or holidays. Orders placed after Friday's cutoff ship Monday.

Please Note: Carrier delivery estimates are not guaranteed. We recommend allowing 1 extra day for overnight shipping and 1–2 extra days for other express options.

Absolutely! We ship worldwide, with duties and taxes calculated and prepaid at checkout.

Please review our International Shipping and Returns policies, as some terms differ.

No, but we offer unlimited free returns and exchanges when optional coverage is purchased at checkout for a small fee.

Coverage applies during our standard 30-day return window and extends through our holiday return period.

If your order hasn’t shipped, you can update your shipping address through our customer portal under Support in the main menu or contact our support team. Please make changes promptly to avoid shipping delays.

For a small fee, our Return & Exchange Coverage covers return shipping labels for unlimited returns and exchanges.

Coverage is automatically added but can be removed at checkout.

Coverage applies during our standard 30-day return window and extends through our holiday return period.

Contact our support team, and we’ll investigate with the carrier right away.

Please Note: Due to repeated delivery issues and shipment losses, we no longer ship with FedEx. If your order was affected, please contact our support team for assistance. 

Fast free shipping

Get free shipping on orders of $100 or more

Hassle-free returns

Easy returns within 14 days of delivery.

100% secure checkout

All payments are processed securely

Customer Service

Our support team is available 24/7